To our Clermont County Tourism Partners:
Discover Clermont currently use a platform known as CrowdRiff. CrowdRiff is a technology that helps uses collect media content from local businesses. We use this content to promote your business on our platforms including website, e-newsletters and social media.
Recently, Facebook made updates within the CrowdRiff technology that would require us to reconnect with your business via Facebook also known as “Facebook Connect”.
Connecting your Facebook account via “Facebook Connect” does NOT give us access or permission to use your content. This simply allows us to see your content in our CrowdRiff library.
The content we see in our CrowdRiff library is the content we promote on our media outlets. Help us promote your business!
How to use Facebook Connect with your Facebook Pages?
It’s easy to authenticate Connect to pull content from your Facebook Page(s) and can be done in just a few simple steps.
2.  Agree to the Terms and Conditions.
Check the box to verify that you are complying with Facebook’s terms of use. Press Connect Through Facebook.
3.  Sign into your Facebook account.
Make sure you sign into the correct account that is associated with the Facebook Page that is to be followed.
4.  Enable ALL permissions.
Select YES for each one. This gives us permission on Facebook’s end to view your content and pull it into our library.
5.  Confirm your accounts.
Once you enable all of the permissions, you will be directed to a confirmation screen. From here, select the Facebook Page(s) you would like to authorize and hit Confirm Connection.
To clarify, we will NOT have access to your personal information or the ability to post on your behalf from your account. Using Connect only lets us view your content posted on social media via our CrowdRiff library. We will still request for your consent based on post we are interested in sharing via our platforms!
If you have any questions about this process, do not hesitate to reach out! We would be more than happy to further explain or help you complete the process. You can reach Sarah Gleason at 513-732-3600 or sgleason@discoverclermont.com